MSPs Paving the way ahead

As a leading Managed IT Services provider, we empower the businesses by managing their IT & synchronizing them with the latest technology, bringing them a complete peace of mind so they focus on their core business

We are a fully Australian company operating from the heart of Melbourne city. We have always worked to help and support the IT requirements of Small and Mid-sized businesses, often having 2 to 250 employees. We understand them, know their requirements, know their pain-points and most importantly know how to solve them. Our super-talented team of well trained & certified professionals having a firm grasp of various technology platforms like Google, Cisco, Juniper, Microsoft, Acronis, Barracuda, Linux, iOS, Android, PHP, JAVA, Dot Net & Python capably assists your business on a variety of issues.

We have a firm base of satisfied clients who can vouch for us. The working areas of the customers range from an accounting firm to a call centre, from a real estate company to a healthcare organization & from a hospitality firm to a community centre. A typical profile of our customers for Managed Services is 5-500 employees, while the customers for App development projects range from being an early start-up to a well-established company with 1000 employees.

We have served to many & look forward to serve to many many more.

We claim to be the pioneers in the following areas:

Managed IT Services: Managing your IT, Data and Security through our world-class solutions from ZOHO, Avast, Google, Acronis, Microsoft and Barracuda.
IT Support: We also provide onsite and off-site technical support for a range of IT issues related to yout Network, Printer, Computer or Telecom
Cloud solutions: We are partnered with Google, Dropbox, AWS and Microsoft Azure platforms to deliver the best of the cloud solutions
Managed Voice and advanced digital telecom technology for enterprise
Software Services (third party software integration) and App development on iOS and Android

Our Advantages

Onsite support

Any Device

Premium Services

On-Demand Remote Services

We Specialize In

Our field of activity includes these areas

PC/Laptop Issues

Problem PC or a Laptop? We’ll solve it. We’re who you call when your desktop/laptop runs slow and your programs stop working.

Mac Repair

Our Mac repair service offers high-quality repairs and advice: without the premium price.

Data Backup & Recovery

We can help you back up your important personal data (photos, videos, documents, school work, etc.) to disk and cloud with no hassles.

Network / Servers

Our technicians can set up a secure wireless network in your home that will allow you to share everything between as many computers

Internet & Cyber Security

Through years of experience we can remove the infestation without destroying your data.

Software Support

Software programs gone down? Don’t worry! Our qualified, friendly support technicians will troubleshoot, install/reinstall and configure for you.

All Computer & Network Services

We can Solve your Hardware and Software Problems

150 +

Happy Customers

The Small and Medium sized businesses who have been ably helped by BITS

5 Hours

Service Delivery

Average Resolution Time Per Support Request

30+ Years

Industry Experience

The core team brings with it ample of industry experience

25000 +

Security

Security issues resolved

Premium Services Guaranteed

We cater only to Small and medium sized businesses guaranteeing premium services always

Whether your system is running unbearably slow or won’t turn on at all, let us know and we will come to you. The expert technicians at BITS have the experience to tackle all common issues including issues with your operating system, water damage, hardware replacement, software problems and more.

Honesty and Transparency

We promise delivering vital service and to deliver it perfectly

It is our promise to the customer that all dealing is fair and transparent. Customer satisfaction and trust are such pillars built only through the perfect adhesive honesty and this makes us present all our business aspects openly to the client to let him take thorough look and decide for himself.